A New Clean | Covid-19

A New Clean | Covid-19

Dear Guest,

The hotel accommodation, Restaurant and the Wild Atlanic Bar re-opened on July 3rd 2020 as outlined in the Government roadmap.

While we all are learning to adapt to this new normal we have been diligently working behind the scenes to build upon the already high standards of housekeeping and hygiene at the Grand Central Hotel.

Our new programme A New Clean will offer guests assurance and peace of mind when they stay at Grand Central Hotel. Our new programme will focus on cleanliness that will be visible to guests throughout their entire stay – in their guest rooms public spaces.

We are looking forward to welcoming you back to the hotel in the very near future so that you can experience again or for the first time our exceptional level of guest service and care.
• Find out all the information you need about your visit at www.grandcentralbundoran.com 
• Reduced capacities within all areas to allow for social distancing
• We are looking forward to reopening our hotel on 03rd July 2020 following the new guidelines issued by the Government including The Wild Atlantic Bar for food and drinks service
• Visible markings will guide you safely in the hotel lobby, and our colleagues will observe social distancing whilst checking you in and out
• Our contactless payment amount will be increased to €50 and e-mail receipts will be encouraged
• Full welcome pack will be provided to you on arrival, no signature will be required, in order to assist with a speedy check in for all guests
• Full prepayment will be processed prior to arrival, from the card provided at booking stage. Please advise if you would like to make alternative payment arrangements in advance of your stay. Thereafter, we encourage use of card to pay for facilities/services throughout the hotel
• Express check out will be available for all guests
• Key Cards will be disinfected with medical-grade antimicrobial agent after each stay.
• Furniture has been rearranged in lobbies and communal areas in such a way to allow you to enjoy our facilities with proper social distancing
• We have increased the frequency of cleaning and sanitising of all surfaces and touch points throughout our hotel
• Hand sanitiser stations are available throughout the hotel at every necessary location
• Signage will remain in place throughout our public areas to remind our guests to observe social distancing and handwashing
• We will choose to leave doors open, where possible, to reduce touch points for guests
• Rooms will be sanitise with extra attention to touchpoints 
• All additional collateral, furnishings and non-essential items including tea and coffee making facilities, will be removed from our bedrooms so we can focus on the highest levels of cleanliness, as per ISAI Guidelines
• To minimise potential contamination between guests and staff, accommodation staff will not service stay over rooms. However, towels, toiletries and condiments will be delivered to the door on a daily basis
• Operating a full social distancing policy in all food & beverage outlets, in line with the IHF & HSE Guidelines
• We will provide table service in all our food and beverage outlets
• Menus are available to download from our website as an alternative to the menus we have available in our food and beverage outlets. Menus will be sanitised after each use
• There will be a reduced number of tables to ensure social distancing
• Continental breakfast will be served by staff while the hotel buffet breakfast will be a manned service station.
See Menu